How to Add a Missing Punch in the isolved App as a Manager

As a manager or supervisor using the isolved app, you have the ability to add a missing punch for an employee. If an employee forgets to clock in or out for a shift, or if there is any other type of missing punch, you can easily correct it using the isolved app.

Best practice for missing punches

While managers can submit missing time punches on behalf of employees, adhering to best practices suggests that it's preferable for the employees themselves to submitting the missing punch for approval. This approach ensures accuracy and accountability in the time-tracking system. When employees take ownership of their time entries, it fosters a culture of responsibility and transparency in the workplace. Additionally, having employees directly input their missing punches allows them to review and confirm the accuracy of their time records, reducing the potential for errors and discrepancies.

However, there may still be instances where managers need to enter missing punches on behalf of employees because of exceptional circumstances or unforeseen situations.

Step-by-step guide on how to add a missing punch

1. Log in to the isolved app

Open the isolved app on your mobile device or access it through your web browser. Enter your login credentials to access the manager or supervisor dashboard.

2. Navigate to the Tasks section

Once you're logged in, navigate to the Tasks  section under the Manage module. This is where you can view and carry out your managerial tasks.

3. Locate the employee's timesheet

Click on Time Card Review (Under pending transactions) to find the timesheet of the employee for whom you need to add a missing punch. You can search for their name or browse through the list of employees.

4. Add the missing punch

Click on the "+ CREATE NEW" button (+ sign on a phone) at the top left, A pop-up window will appear, allowing you to input the correct punch time.

You can review the missing punch on the employee's timesheet. The day will have a "Missing Punch" alert.

5. Enter the correct punch time

In the pop-up window, select "Punch" from the dropdown. Enter the correct date and punch time for the missing entry, and add any required details.

6. Save the changes

Once you've entered the correct punch time, click on the "Save" button to save the changes. The missing punch will now be added to the employee's timesheet.

Guided walkthrough

Please note: the app layout on a phone may be a bit different than on a tablet as shown here.

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